Return & Refund Policy

1 30-Day Return Window

We offer a 30-day return policy, giving you 30 days after receiving your item to request a return or exchange.

2 Return Eligibility

To qualify for a valid return, your item must meet the following criteria:

• Item must be unused, unworn, and in the exact condition that you received it.
• Item must remain in its original factory packaging with all original labels intact.
• A valid receipt or order number must be provided.

3 How to Initiate a Return

1. Contact our customer support team at hello@mericraftproducts.com with your order ID and reason for return.
2. Once authorized, we will send you full return instructions and the official return destination address.
3. Note: Items sent back to us without prior return authorization will not be accepted.

4 Return Shipping Costs

• Defective, Damaged, or Incorrect Items: If the return is due to our error, Mericraft LLC will cover 100% of the return shipping postage or issue a free replacement/refund.
• Customer Preference Returns: If you are returning an item due to a change of mind, accidental order, or personal preference, the customer is responsible for the cost of return shipping.

5 Refund Processing

Upon receiving and inspecting your returned package, we will notify you of the approval status. Approved refunds will be automatically credited to your original payment method within 3 to 5 business days.